Implantability as an Attribute of Software Quality
Abstract
Much emphasis has been given to the software product characteristics, taking into account the development process and the day by day usage. Aspects such as the usability, the performance, the robustness and the integrity are considered during the development and evaluated during its use. However, between these two phases there is a stage that has had its importance relegated to a second plane: the transition between the end of the development and the operational period. We believe this period is crucial for the success or the failure of software in an organization. This paper describes the implantability as one of the quality attributes of the software. The implantability is the feature that measures how easy is the adoption of a software within an organization. The detailed definition of this attribute and the proposal of measurement and comparison among different software are the main goals of this work.
Keywords:
Implantability, Attribute, Software Quality
References
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Olfman, L., Sein, M.; Bostrom, R.P. Training for End-User Computing: Are Basic Abilities Enough for Learning?; ACM, 1986.
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PRESSMAN, Roger S. Engenharia de Software. 5a edição, São Paulo: McGraw Hill Interamericana do Brasil, 2002, 872 p.
Robey, D.; Ross, J.W.; Boudreau, M. Learning to Implement Enterprise Systems: An Exploratory Study of the Dialetics of Change; 2000.
Sarker, S.; Lee, A.S. Using a case study to test the role of three key social enablers in ERP implementation.; 2000.
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SKOK, Walter; LEGGE, Michael. Evaluating Enterprise Resource Planning (ERP) Systems using an Interpretive Approach. San Diego, Califórnia USA: SIGCPR ACM, 2001, p. 189-196.
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Bittes, José Márcio; Santoro, Flávia Maria; Borges, Marcos. “A Implantação de Sistemas de Informação Apoiada por Groupware”; Anais - I Simpósio Brasileiro de Sistemas de Informação (I SBSI), Porto Alegre, Brasil, Outrubro de 2004.
Cale Jr., E.G.;Eriksen, S.E. Factors affecting the implementation outcome of a mainframe software package: A longitudinal study; Information & Management 26 165-175, North Holland; 1994.
Chan, R.; Roseman, M. Managing Knowledge in Enterprise Systems; 2002.
Chiasson, M.W.; Lovato, C.Y. Factors Influencing the Formation of a User’s Perceptions and Use of a DSS Software Innovation; The DATA BASE for Advances In Information Systems – Summer 2001, Vol.32, No.3.
Hertzum, M. Organisational Implementation: A Complex but Under-regonised Aspect of Information-System Design; NordiCHI, October 19-23, 2002.
Iivari, J.; Ervasti, I. The Impact of Alternative IS Acquisition Opetions upon IS Implementation and Success; ACM; 1992.
IIVARI, Juhani; ERVASTI, Irja. User Information Satisfaction: IS Implementability and Effectiveness. Information & Management 27, 205-220, 1994.
JACOBSON, Ivar; BOOCH, Grady; RUMBAUGH, James. The Unified Software Development Process. MA - USA: Addinson-Wesley, 1999, 450 p.
Magalhães; R.M.O.S.P. The Organizational Implementation of Information Systems: towards a new theory; PhD Thesis, The London School of Economics; 1999.
Nelson, R.R.; Cheney P.H.: Training End Users: An Exploratory Study; MIS Quartely/December 1987, ACM, pg.547-559; 1987.
Nosek, J.T. Justifying The Business Value of Information Systems Education: A Report on Multi-Cultural Field Experiments.; SIGCPR, ACM, 2001, San Diego, USA; 2001.
Olfman, L., Sein, M.; Bostrom, R.P. Training for End-User Computing: Are Basic Abilities Enough for Learning?; ACM, 1986.
Pinto, J.K; Millet, I. Successful Information System Implementation - The Human Side; Project Management Institute, Newtown Square, Pensylvania USA; 1999.
PRESSMAN, Roger S. Engenharia de Software. 5a edição, São Paulo: McGraw Hill Interamericana do Brasil, 2002, 872 p.
Robey, D.; Ross, J.W.; Boudreau, M. Learning to Implement Enterprise Systems: An Exploratory Study of the Dialetics of Change; 2000.
Sarker, S.; Lee, A.S. Using a case study to test the role of three key social enablers in ERP implementation.; 2000.
SCHEER, August-Whilhelm; HABERMANN, Frank. Making ERP a Success - Using business process models to achieve positive results. Communications of the ACM, v. 43, n. 4, apr. 2000, p. 57-61.
Shaw, N.C.; DeLone, W., Niederman, F. Sources of dissatisfaction in End-User Support: An Empirical Study; The DATA BASE for Advances in Information Systems - Spring 2002 - Vol.33, No 2; 2002.
SKOK, Walter; LEGGE, Michael. Evaluating Enterprise Resource Planning (ERP) Systems using an Interpretive Approach. San Diego, Califórnia USA: SIGCPR ACM, 2001, p. 189-196.
SOMMERVILLE, Ian. Engenharia de Software. 6a Edição. São Paulo: Addison Wesley, 2003, 592 p.
Sumner, M.: Risk Factors in Enterprise Wide Information Management Systems Projects; SIGCPR 2000, Evanston Illinois-USA, ACM 2000; 2000.
WILLCOCKS, Leslie P.; SYKES, Richard. The Role of the CIO and the IT Function in ERP. Communications of The ACM, apr. 2000, v. 43, n. 4, p 32-38.
Published
2005-06-06
How to Cite
BITTES, José Márcio; SANTORO, Flávia Maria; BORGES, Marcos R. S..
Implantability as an Attribute of Software Quality. In: BRAZILIAN SOFTWARE QUALITY SYMPOSIUM (SBQS), 4. , 2005, Porto Alegre-RS.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2005
.
p. 218-231.
DOI: https://doi.org/10.5753/sbqs.2005.16165.
