Design de Interfaces para Todos – Demandas da Diversidade Cultural e Social
Resumo
Existem diversas barreiras que impedem o acesso do cidadão brasileiro ao conhecimento, entre elas a própria maneira como a tecnologia computacional se apresenta frente à diversidade de competências de nossa população. Para se tratar esse desafio, se faz necessário: conhecer tais usuários em suas habilidades, formalizar requisitos de interação e investigar soluções de interfaces e interação. Este artigo apresenta resultados de atividades desenvolvidas em um Cenário* (microcosmo da população brasileira), que permitiram melhor conhecer características desses usuários, bem como o levantamento de requisitos de interação e o apontamento de possíveis soluções de design de acordo com os princípios do Design para Todos.Referências
Ahmed, A. S. and Seong, D. S. K. (2006). “Signwriting on mobile phones for the deaf”. In Mobility ’06: Proceedings of the 3rd international conference on Mobile technology, applications & systems, page 28, New York, NY, USA. ACM.
Akan, K. D., Farrell, S. P., Zerull, L. M., Mahone, I. H., and Stephanie Guerlain, S. (2006). “eScreening: Developing an Electronic Screening Tool for Rural Primary Care”. In Systems and Information Engineering Design Symposium, 2006 IEEE, pages 212–215.
Baranauskas, M. C. C.; Neris, V. P. A. (2007). “Using Patterns to Support the Design of Flexible User Interaction”. In: 12th International Conference on Human-Computer Interaction HCI International 2007, China. Springer. p. 1033-1042.
Baranauskas, M.C.C.; Hornung, H.H.; Martins, M. C. (2008) “Design Socialmente Responsável: Desafios de Interface de Usuário no Contexto Brasileiro”. In Proceedings of the 35o. SEMISH Seminário Integrado de Software e Hardware, XXVIII Congresso da Sociedade Brasileira de Computação SBC 2008.
Cavender, A., Ladner, R. E., and Riskin, E. A. (2006). “MobileASL: intelligibility of sign language video as constrained by mobile phone technology”. In Assets ’06: Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility, pages 71–78, New York, NY, USA. ACM.
Chand, A. and Dey, A. K. (2006). “Jadoo: a paper user interface for users unfamiliar with computers”. In CHI '06 Extended Abstracts on Human Factors in Computing Systems (Montréal, Québec, Canada, April 22 - 27, 2006). CHI '06. ACM, New York, NY, 1625-1630.
Connell, B.R., Jones, M., Mace, R. et al. (1997). “About UD: Universal Design Principles”. Version 2.0. Raleigh, 1997. The Center for Universal Design, North Carolina State University. Disponível em: [link]. Acesso em: Maio, 2008.
Dhakhwa, S., Hall, P. A. V., Ghimire, G. B., Manandhar, P., Thapa, I. (2007). “Sambad – Computer Interfaces for Non-literates”. Lecture Notes in Computer Science. Volume 4550/2007. p. 721-730
Dicke, C., Sodnik, J., Billinghurst, M., and Tomazic, S. (2007). “Spatial auditory interfaces compared to visual interfaces for mobile use in a driving task”. In ICEIS 2007: proceedings of the Ninth International Conference on Enterprise Information Systems, pages 282–285, Funchal, Madeira, Portugal.
Eiriksdottir, E., Nees, M. A., Lindsay, J., and Stanley, R. M. (2006). “User preferences for auditory device-driven menu navigation”. In Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting.
Fisher, G. (2007) Meta-design: Expanding Boundaries and Redistributing Control in Design. In C. Baranauskas et al (Eds.):INTERACT 2007, LNCS 4662, Part I, pp. 193-206.
Freire, P. (1980) “Conscientização: teoria e prática da libertação: uma introdução ao pensamento de Paulo Freire”. 3. ed. São Paulo: Centauro, 1980.
Henderson A & Kyng M (1991) “There’s no place like home: Continuing Design in Use”. In: J.Greenbaum and M. Kyng (eds) Design at work: Cooperative Design of Computer Systems. Hillsdale, NJ, Lawrence Erlbaum Ass., p 219-240.
Kahler, H., A. Morch, 0. Stiemerling & V. Wulf. (2000). “Special Issue on Tailorable Systems and Cooperative Work”. In: Computer Supported Cooperative Work Vol. 9 ( I ) , pp. 1-4. 2000.
Kurniawan, S. and Zaphiris, P. (2005). “Research-derived web design guidelines for older people”. In Proceedings of the 7th international ACM SIGACCESS Conference on Computers and Accessibility (Baltimore, MD, USA, October 09 - 12, 2005). Assets '05. ACM, New York, NY, 129-135.
Kurniawan, S.H.; King, A., Evans, D.G.; and Blenkhorn, P.L. (2006). "Personalising web page presentation for older people". Interacting with Computers. Volume 18, Issue 3, Human Factors in Personalised Systems and Services, Pages 457-477.
Ma, J.; Kienle, M.; Kaminski, P. (2003). “Customizing Lotus Notes to Build Software Engineering Tools”. Proceedings of the conference of the Centre for Advanced Studies on Collaborative; pp 211 – 222, Toronto.
Mackay W. (1991). “Triggers and Barriers to Customization Software”. Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology. New Orleans, pp 153 – 160.
Medhi, I., Prasad, A., and Toyama, K. (2007a). “Optimal audio-visual representations for illiterate users of computers”. In WWW ’07: Proceedings of the 16th international conference on World Wide Web, pages 873–882, New York, NY, USA. ACM.
Medhi, I., Sagar, A., and Toyama, K. (2007b). “Text-free user interfaces for illiterate and semiliterate users”. Inf. Technol. Int. Dev. 4, 1. pages 37-50. MIT Press Cambridge, MA, USA.
Melo, A. M. ; Baranauskas, M. C. C. (2006). “Uma Opção Inclusiva à Avaliação Cooperativa de Interfaces de Usuário”. In: XXXIII SEMISH - Seminário Integrado de Software e Hardware, XXVI Congresso da Sociedade Brasileira de Computação, 2006, Campo Grande. Anais do XXVI Congresso da Sociedade Brasileira de Computação, XXXIII SEMISH, 2006. v. 1. p. 447-461.
Muller, M.J. (2002). Participatory Design: The Third Space in HCI. IBM Watson Research Center. Technical Report.
Rivera, D. (2005). “The Effect of Content Customization on Learnability and Perceived Workload”. CHI '05 extended abstracts on Human factors in computing systems. pp: 1749 - 1752 Portland, USA.
Rocha, H.V. and Baranauskas, M.C.C. (2003). “Design e avaliação de Interfaces Humano-Computador”. NIED/UNICAMP, São Paulo.
Salces, F. J. S., Baskett, M., Llewellyn-Jones, D. and England, D. (2006) “Ambient Interfaces for Elderly People at Home”. In Y. Cai and J. Abascal (Eds.): Ambient Intelligence in Everyday Life, LNAI 3864, pp. 256 – 284, 2006. Springer-Verlag Berlin Heidelberg.
Simon, H. A. (1996) The Sciences of the Artificial, (Third ed.), The MIT Press, Cambridge, MA.
Slagter, R.; Biemans, M. ; Hofte, H. (2001). “Evolution in Use of Groupware: Facilitating Tailoring to the Extreme”. Seventh International Workshop on Groupware CRIWG. IEEE.
Stephanidis C. (2001). “User Interfaces for All: New perspectives into HCI”. In C. Stephanidis (ed.) User Interfaces for All – Concepts, Methods and Tools. Mahwah, NJ: Lawrence Erlbaum Associates.
Waichman, A. V., Eve, E., and da Silva Nina, N. C. (2007). “Do farmers understand the information displayed on pesticide product labels? A key question to reduce pesticides exposure and risk of poisoning in the Brazilian Amazon”. Crop Protection, 26(4):576–583.
Akan, K. D., Farrell, S. P., Zerull, L. M., Mahone, I. H., and Stephanie Guerlain, S. (2006). “eScreening: Developing an Electronic Screening Tool for Rural Primary Care”. In Systems and Information Engineering Design Symposium, 2006 IEEE, pages 212–215.
Baranauskas, M. C. C.; Neris, V. P. A. (2007). “Using Patterns to Support the Design of Flexible User Interaction”. In: 12th International Conference on Human-Computer Interaction HCI International 2007, China. Springer. p. 1033-1042.
Baranauskas, M.C.C.; Hornung, H.H.; Martins, M. C. (2008) “Design Socialmente Responsável: Desafios de Interface de Usuário no Contexto Brasileiro”. In Proceedings of the 35o. SEMISH Seminário Integrado de Software e Hardware, XXVIII Congresso da Sociedade Brasileira de Computação SBC 2008.
Cavender, A., Ladner, R. E., and Riskin, E. A. (2006). “MobileASL: intelligibility of sign language video as constrained by mobile phone technology”. In Assets ’06: Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility, pages 71–78, New York, NY, USA. ACM.
Chand, A. and Dey, A. K. (2006). “Jadoo: a paper user interface for users unfamiliar with computers”. In CHI '06 Extended Abstracts on Human Factors in Computing Systems (Montréal, Québec, Canada, April 22 - 27, 2006). CHI '06. ACM, New York, NY, 1625-1630.
Connell, B.R., Jones, M., Mace, R. et al. (1997). “About UD: Universal Design Principles”. Version 2.0. Raleigh, 1997. The Center for Universal Design, North Carolina State University. Disponível em: [link]. Acesso em: Maio, 2008.
Dhakhwa, S., Hall, P. A. V., Ghimire, G. B., Manandhar, P., Thapa, I. (2007). “Sambad – Computer Interfaces for Non-literates”. Lecture Notes in Computer Science. Volume 4550/2007. p. 721-730
Dicke, C., Sodnik, J., Billinghurst, M., and Tomazic, S. (2007). “Spatial auditory interfaces compared to visual interfaces for mobile use in a driving task”. In ICEIS 2007: proceedings of the Ninth International Conference on Enterprise Information Systems, pages 282–285, Funchal, Madeira, Portugal.
Eiriksdottir, E., Nees, M. A., Lindsay, J., and Stanley, R. M. (2006). “User preferences for auditory device-driven menu navigation”. In Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting.
Fisher, G. (2007) Meta-design: Expanding Boundaries and Redistributing Control in Design. In C. Baranauskas et al (Eds.):INTERACT 2007, LNCS 4662, Part I, pp. 193-206.
Freire, P. (1980) “Conscientização: teoria e prática da libertação: uma introdução ao pensamento de Paulo Freire”. 3. ed. São Paulo: Centauro, 1980.
Henderson A & Kyng M (1991) “There’s no place like home: Continuing Design in Use”. In: J.Greenbaum and M. Kyng (eds) Design at work: Cooperative Design of Computer Systems. Hillsdale, NJ, Lawrence Erlbaum Ass., p 219-240.
Kahler, H., A. Morch, 0. Stiemerling & V. Wulf. (2000). “Special Issue on Tailorable Systems and Cooperative Work”. In: Computer Supported Cooperative Work Vol. 9 ( I ) , pp. 1-4. 2000.
Kurniawan, S. and Zaphiris, P. (2005). “Research-derived web design guidelines for older people”. In Proceedings of the 7th international ACM SIGACCESS Conference on Computers and Accessibility (Baltimore, MD, USA, October 09 - 12, 2005). Assets '05. ACM, New York, NY, 129-135.
Kurniawan, S.H.; King, A., Evans, D.G.; and Blenkhorn, P.L. (2006). "Personalising web page presentation for older people". Interacting with Computers. Volume 18, Issue 3, Human Factors in Personalised Systems and Services, Pages 457-477.
Ma, J.; Kienle, M.; Kaminski, P. (2003). “Customizing Lotus Notes to Build Software Engineering Tools”. Proceedings of the conference of the Centre for Advanced Studies on Collaborative; pp 211 – 222, Toronto.
Mackay W. (1991). “Triggers and Barriers to Customization Software”. Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology. New Orleans, pp 153 – 160.
Medhi, I., Prasad, A., and Toyama, K. (2007a). “Optimal audio-visual representations for illiterate users of computers”. In WWW ’07: Proceedings of the 16th international conference on World Wide Web, pages 873–882, New York, NY, USA. ACM.
Medhi, I., Sagar, A., and Toyama, K. (2007b). “Text-free user interfaces for illiterate and semiliterate users”. Inf. Technol. Int. Dev. 4, 1. pages 37-50. MIT Press Cambridge, MA, USA.
Melo, A. M. ; Baranauskas, M. C. C. (2006). “Uma Opção Inclusiva à Avaliação Cooperativa de Interfaces de Usuário”. In: XXXIII SEMISH - Seminário Integrado de Software e Hardware, XXVI Congresso da Sociedade Brasileira de Computação, 2006, Campo Grande. Anais do XXVI Congresso da Sociedade Brasileira de Computação, XXXIII SEMISH, 2006. v. 1. p. 447-461.
Muller, M.J. (2002). Participatory Design: The Third Space in HCI. IBM Watson Research Center. Technical Report.
Rivera, D. (2005). “The Effect of Content Customization on Learnability and Perceived Workload”. CHI '05 extended abstracts on Human factors in computing systems. pp: 1749 - 1752 Portland, USA.
Rocha, H.V. and Baranauskas, M.C.C. (2003). “Design e avaliação de Interfaces Humano-Computador”. NIED/UNICAMP, São Paulo.
Salces, F. J. S., Baskett, M., Llewellyn-Jones, D. and England, D. (2006) “Ambient Interfaces for Elderly People at Home”. In Y. Cai and J. Abascal (Eds.): Ambient Intelligence in Everyday Life, LNAI 3864, pp. 256 – 284, 2006. Springer-Verlag Berlin Heidelberg.
Simon, H. A. (1996) The Sciences of the Artificial, (Third ed.), The MIT Press, Cambridge, MA.
Slagter, R.; Biemans, M. ; Hofte, H. (2001). “Evolution in Use of Groupware: Facilitating Tailoring to the Extreme”. Seventh International Workshop on Groupware CRIWG. IEEE.
Stephanidis C. (2001). “User Interfaces for All: New perspectives into HCI”. In C. Stephanidis (ed.) User Interfaces for All – Concepts, Methods and Tools. Mahwah, NJ: Lawrence Erlbaum Associates.
Waichman, A. V., Eve, E., and da Silva Nina, N. C. (2007). “Do farmers understand the information displayed on pesticide product labels? A key question to reduce pesticides exposure and risk of poisoning in the Brazilian Amazon”. Crop Protection, 26(4):576–583.
Publicado
12/07/2008
Como Citar
NERIS, Vânia P. Almeida; MARTINS, Maria Cecília; PRADO, Maria Elisabette B. B.; HAYASHI, Elaine; BARANAUSKAS, M. Cecília C..
Design de Interfaces para Todos – Demandas da Diversidade Cultural e Social. In: SEMINÁRIO INTEGRADO DE SOFTWARE E HARDWARE (SEMISH), 35. , 2008, Belém/PA.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2008
.
p. 76-90.
ISSN 2595-6205.
