Identificando Demandas Tecnológicas Computacionais para Atender as Necessidades do Cidadão: Um Estudo de Caso na Cidade de Niterói
Resumo
A transparência nos governos municipais deve levar em coinsideração a participação popular para identificar demandas de disponibilização e oferta de dados e serviços. Aferir a demanda da população pode ser realizada por meio de laboratórios vivos. O objetivo deste trabalho é apresentar um estudo de caso no qual (i) analisamos as demandas apresentadas na 2ª Conferencia de Transparência e Controle Social na cidade de Niterói (execução de atividades em um laboratório vivo) e (ii) apresentamos a necessidade de infraestrutura de TICs e sistemas computacionais necessários. Ainda e necessário um estudo para identificar quais projetos de TIC precisam ser executados para atender as demandas apontadas.
Palavras-chave:
Transparência, Laboratórios vivos, e-Participação
Referências
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Capra, C. F. (2016). The smart city and its citizens: Governance and citizen participation in amsterdam smart city. International Journal of E-Planning Research (IJEPR), 5(1):20–38. D3
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Correa, A. S., de Paula, E. C., Corrêa, P. L. P., and da Silva, F. S. C. (2017). Transparency and open government data. Transforming Government: People, Process and Policy. D3
Idris, I. K. (2018). Government social media in indonesia: Just another information dissemination tool. Jurnal Komunikasi: Malaysian Journal of Communication, 34(4). D3
Jetzek, T., Avital, M., and Bjorn-Andersen, N. (2019). The sustainable value of open government data. Journal of the Association for Information Systems, 20(6):6. D3
Karaim, N. A. and Inal, Y. (2019). Usability and accessibility evaluation of libyan government websites. Universal Access in the Information Society, 18(1):207–216. D3
Manzini, E. and Staszowski, E. (2013). Public and collaborative: Exploring the intersection of design, social innovation and public policy. DESIS network. D3
Mezghani, K. (2019). From on-premise erp to cloud erp. In Advanced Methodologies and Technologies in Business Operations and Management, pages 816–826. IGI Global. D3
Persons, G. A. (1990). Defining the public interest: Citizen participation in metropolitan and state policy making. National Civic Review, 79(2):118–131. D3
Ramadhani, A., Sam, A., and Kalegele, K. (2016). An overview of existing frameworks for integrating fragmented information systems. International Journal of Information, 6(3/4):5. D3
Ruijer, E. and Meijer, A. (2019). Open government data as an innovation process: Lessons from a living lab experiment. Public Performance & Management Review, pages 1–23. D3
Sridhar, K. S., Gadgil, R., and Dhingra, C. (2020). Paving the Way for Better Governance in Urban Transport: The Transport Governance Initiative. Springer. D3
Thiel, S.-K., Ertio, T. P., and Baldauf, M. (2017). Why so serious? the role of gamification on motivation and engagement in e-participation. IxD&A, 35:158–181. D3
Wirtz, B. W., Weyerer, J. C., and Rosch, M. (2018). Citizen and open government: an empirical analysis of antecedents of open government data. International Journal of Public Administration, 41(4):308–320. D3
Young, P. (2017). Broadband infrastructure to enable smart cities: Emerging strategies and partnership models. Technical Report, Georgetown University, Available at https://repository.library.georgetown.edu/handle/10822/1044668. D3
Aziz, K., Zaidouni, D., and Bellafkih, M. (2018). Real-time data analysis using spark and hadoop. In 2018 4th International Conference on Optimization and Applications (ICOA), pages 1–6. IEEE. D3
Bergman, E. and Johnson, E. (1995). Towards accessible human-computer interaction. Advances in human-computer interaction, 5(1):87–114. D3
Bernardini, F. (2017). Um estudo de caso de acesso à opinião do cidadão no processo de costrução e implementação de um projeto de cidades inteligentes em Rio das Ostras. In Anais do V Workshop de Transparência em Sistemas. SBC. D3
Bernardini, F. C., Viterbo, J., Vianna, D. S., Martins, C. B., de Medeiros, A. P., Meza, E. B. M., Moratori, P. B., and Bastos, C. A. M. (2017). General features of smart city approaches from information systems perspective and its challenges. Chapter 3, Grand Research Challenges in Information Systems in Brazil – 2016-2026. Available at https://sol.sbc.org.br/livros/index.php/sbc/catalog/download/28/102/252-1?inline=1. D3
Bertot, J. C., Jaeger, P. T., and Hansen, D. (2012). The impact of polices on government social media usage: Issues, challenges, and recommendations. Government information quarterly, 29(1):30–40. D3
Bouwman, R. and Grimmelikhuijsen, S. (2016). Experimental public administration from 1992 to 2014. International Journal of Public Sector Management. D3
Brooke, J. et al. (1996). Sus-a quick and dirty usability scale. Usability evaluation in industry, 189(194):4–7. D3
Cappelli, C. (2009). Uma abordagem para transparência em processos organizacionais utilizando aspectos. Tese de Doutorado. PUC – Rio de Janeiro. D3
Capra, C. F. (2016). The smart city and its citizens: Governance and citizen participation in amsterdam smart city. International Journal of E-Planning Research (IJEPR), 5(1):20–38. D3
Carayannis, E. G. and Campbell, D. F. (2009). ’mode 3’and’quadruple helix’: toward a 21st century fractal innovation ecosystem. International journal of technology management, 46(3-4):201–234. D3
Chan, C. and Sage, M. (2019). A narrative review of digital storytelling for social work practice. Journal of Social Work Practice, pages 1–15. D3
Correa, A. S., de Paula, E. C., Corrêa, P. L. P., and da Silva, F. S. C. (2017). Transparency and open government data. Transforming Government: People, Process and Policy. D3
Idris, I. K. (2018). Government social media in indonesia: Just another information dissemination tool. Jurnal Komunikasi: Malaysian Journal of Communication, 34(4). D3
Jetzek, T., Avital, M., and Bjorn-Andersen, N. (2019). The sustainable value of open government data. Journal of the Association for Information Systems, 20(6):6. D3
Karaim, N. A. and Inal, Y. (2019). Usability and accessibility evaluation of libyan government websites. Universal Access in the Information Society, 18(1):207–216. D3
Manzini, E. and Staszowski, E. (2013). Public and collaborative: Exploring the intersection of design, social innovation and public policy. DESIS network. D3
Mezghani, K. (2019). From on-premise erp to cloud erp. In Advanced Methodologies and Technologies in Business Operations and Management, pages 816–826. IGI Global. D3
Persons, G. A. (1990). Defining the public interest: Citizen participation in metropolitan and state policy making. National Civic Review, 79(2):118–131. D3
Ramadhani, A., Sam, A., and Kalegele, K. (2016). An overview of existing frameworks for integrating fragmented information systems. International Journal of Information, 6(3/4):5. D3
Ruijer, E. and Meijer, A. (2019). Open government data as an innovation process: Lessons from a living lab experiment. Public Performance & Management Review, pages 1–23. D3
Sridhar, K. S., Gadgil, R., and Dhingra, C. (2020). Paving the Way for Better Governance in Urban Transport: The Transport Governance Initiative. Springer. D3
Thiel, S.-K., Ertio, T. P., and Baldauf, M. (2017). Why so serious? the role of gamification on motivation and engagement in e-participation. IxD&A, 35:158–181. D3
Wirtz, B. W., Weyerer, J. C., and Rosch, M. (2018). Citizen and open government: an empirical analysis of antecedents of open government data. International Journal of Public Administration, 41(4):308–320. D3
Young, P. (2017). Broadband infrastructure to enable smart cities: Emerging strategies and partnership models. Technical Report, Georgetown University, Available at https://repository.library.georgetown.edu/handle/10822/1044668. D3
Publicado
30/06/2020
Como Citar
BARCELOS, Raissa; BERNARDINI, Flavia; VITERBO , José; MONTEIRO, Luiz; ORTIZ, Marília.
Identificando Demandas Tecnológicas Computacionais para Atender as Necessidades do Cidadão: Um Estudo de Caso na Cidade de Niterói. In: WORKSHOP DE COMPUTAÇÃO APLICADA EM GOVERNO ELETRÔNICO (WCGE), 8. , 2020, Cuiabá.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2020
.
p. 48-59.
ISSN 2763-8723.
DOI: https://doi.org/10.5753/wcge.2020.11257.
