A transformação inteligente das cidades brasileiras na perspectiva da governança de TIC
Resumo
No contexto da transformação digital, os municípios estão adotando iniciativas de cidades inteligentes nas quais as TIC representam um elemento transversal. Vários estudos abordaram a inteligência das cidades, mas poucos com ênfase em governança das TIC. Assim, este estudo analisou as práticas de governança de TIC em quinze cidades brasileiras mais bem classificadas no índice Cidades Inteligentes Conectadas. A metodologia abrangeu pesquisa nos sites oficiais das cidades, nos portais de transparência e requisições de informação pela Lei Brasileira de Acesso à Informação. Os resultados evidenciaram que a maioria das prefeituras carece de uma abordagem de programa para cidades inteligentes e de boas práticas de governança de TIC, bem como algumas cidades não evidenciaram conformidade com a Lei de Acesso à Informação.
Palavras-chave:
Cidades Inteligentes, Transformação Digital, Transformação Digital Inteligente
Referências
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BNDES (2018). Estudo: Internet das Coisas: um Plano de Ação para o Brasil.
Boscarioli, C.; Araujo, R. M.; Maciel, R. S. P. (2017). I GranDSI-BR – Grand Research Challenges in Information Systems in Brazil 2016-2026. Special Committee on Information Systems (CE-SI). Brazilian Computer Society.
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Brasil (2011). Lei n°12.527/2011. Acesso a informações. Disponível em http://www.planalto.gov.br/ccivil_03/_ato2011-2014/2011/lei/l12527.htm
Bharadwaj, A., El Sawy, O., Pavlou, P., Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly (37:2), pp. 471- 482.
Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Scholl, H. J. (2012). Understanding Smart Cities: An Integrative Framework. 2012 45th Hawaii International Conference on System Sciences
Connected Smart Cities. (2020). Urban Systems. Available at https://abre.ai/cwG6
Connolly, N., G. Maccani and B. Donnellan. (2017). IT Governance in Smart Cities: A Conceptual Framework. ICIS.
Cunha, M. A., Coelho, T. R., Silva, T. A. B., Cantoni, S. L., & Teixeira, M. A. C. (2016). Government transparency in the Brazilian Federation: Heterogeneous results originating from different IT capacities. In Brazilian Internet Steering Committee – CGI.br. Survey on the use of information and communication technologies in the Brazilian public sector: ICT Electronic Government 2015.
De Haes, S. & Grembergen, W. V. (2009). An Exploratory Study into IT Governance Implementations and its Impact on Business/IT Alignment, Information Systems Management, 26:2, 123-137
De Haes S., Van Grembergen W., Joshi A., Huygh T. (2019) COBIT as a Framework for Enterprise Governance of IT. In: Enterprise Governance of Information Technology. Management for Professionals. Springer, Cham
Fitzgerald, M., Kruschwitz, N., Bonnet, D., and Welch, M. (2014). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review (55:2), pp. 1-12.
Gil-Garcia, J. R.; Pardo, T. A.; Nam, T. (2015). What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization. Information Polity, v. 20, n. 1, p. 61- 87, 2015.
Héroux, S.; Fortin, A. (2017). Exploring the influence of executive management diversity on IT governance. CHAIRE DínformationFinanciére et Organisationnelle ESQ UQÀM, (514), 1–33.
Hess, T., Matt, C., Benlian, A., and Wiesboeck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive (15:2), pp. 123-139
Hollands, R. G. (2008). Will the real smart city please stand up? Intelligent, progressive or entrepreneurial? City, 12(3), 303–320.
Huang, R., Zmud, R.W., Price, R.L. (2010). Influencing the effectiveness of IT governance practices through steering committees and communication policies, European Journal of Information Systems, 19(3), pp.288-302.
IBGE (2017) Instituto Brasileiro de Geografia e Estatística, IBGE. Disponível em https://cidades.ibge.gov.br/brasil/panorama
ISACA (2018). COBIT 2019 Framework: Introduction and Methodology.
ISO/IEC JTC 1 (2015). International Electrotechnical Commission (IEC). Smart Cities, Preliminary Report.
ISO/IEC 38500 (2015b). Information technology - governance of IT
Joshi, A., Huygh, T., Haes, S., Grembergen, W. (2018). An Empirical Assessment of Shared Understanding in IT Governance Implementation. HICSS.
Jucevicius, R., Patašiene, I., Patašius, M. (2014). Digital Dimension of Smart City: Critical Analysis. Procedia - Social and Behavioral Sciences, 156.
Juiz, C., & Toomey, M. (2015). To govern IT, or not to govern IT? Communications of the ACM, 58(2), 58–64
Kobayashi, A. R. K., Kniess, C. T., Serra, F. A. R., Ferraz, R. R. N., Ruiz, M. S. (2017). Cidades inteligentes e sustentáveis: estudo bibliométrico e de informações patentárias. International Journal of Innovation, 5(1), 77–96.
Laia, M. M., Cunha, M. A. V. C., Nogueira, A. R. R., & Mazzon, J.A. (2011). Electronic government policies in Brazil: Context, ICT management and outcomes. Revista de Administração de Empresas, 51(1), 43-57.
Lakatos, E. M.; Marconi, M.A. (2006). Fundamentos de Metodologia Científica. In: 6 São Paulo: Ed. Atlas.
Majchrzak, A., Markus, M. L., and Wareham, J. (2016). Designing for digital transformation: Lessons for information systems research from the study of ICT and societal challenges. MIS Quarterly (40:2), pp. 267-277.
MCTIC. Ministério da Ciência, Tecnologia, Inovações e Comunicações. (2018). Brazilian Digital Transformation Strategy: E-Digital, Brasília.
Nam, T.; Pardo T. (2011). Conceptualizing Smart City with Dimensions of Technology, People, and Institutions, In Proceedings of the 12th Annual International Digital Government Research Conference.
Nfuka, Edephonce N. and L. Rusu. (2010). Critical success factors for effective IT governance in the public sector organizations in a developing country: The case of Tanzania. In Proceedings of the 18th European Conference on Information Systems (ECIS), Pretoria, South Africa, June 7-9.
OECD (2018). Digital Government Review of Brazil: Towards the Digital Transformation of the Public Sector, OECD Digital Government Studies.
OECD (2020). Going Digital in Brazil, OECD Reviews of Digital Transformation, OECD Publishing, Paris, https://doi.org/10.1787/e9bf7f8a-en
Ojo, A., Dzhusupova, Z., & Curry, E. (2015). Exploring the Nature of the Smart Cities Research Landscape. In R. Gil-Garcia, T. A. Pardo, & T. Nam (Eds.), Smarter as the New Urban Agenda. Springer
Pereira, G. V., Eibl, G., Parycek, P. (2018). The Role of Digital Technologies in Promoting Smart City Governance. In Companion Proceedings of the Web Conference 2018 (WWW '18). International World Wide Web Conferences
Przeybilovicz, E., Cunha, M. A., & Meirelles, F. S. (2018). The use of information and communication technology to characterize municipalities: who they are and what they need to develop e-government and smart city initiatives. Revista de Administração Pública, 52(4), 630-649.
PwC (2015) PricewaterhouseCoopers. King III IT Governance in Organization
Reis, L. C. D.; Ferreira, S. B. L., Bernardini, F. C., Cappelli, C. (2020) Towards a COBIT5 approach to ICT governance requirements in smart cities. In Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020).
Reis, L. C. D, Bernardini, F. C, Cappelli, C, Ferreira, S. B. L. (2020b) ICT Governance in the Context of Smart Cities: An Exploratory Study in Municipalities in the state of Rio de Janeiro. In: Proceeding 8 th WCGE 20 SBC
Reis, L. C. D, Bernardini, F. C, Cappelli, C, Ferreira, S. B. L. (2021). An ICT governance analysis for the digital and smart transformation of Brazilian municipalities. In DG.O 2021. DOI: htps://doi.org/10.1145/3463677.3463729
Ricart, R. M., & Ubaldi, B.C. (2016). Designing digital government to support inclusive and sustainable growth in Latin America and the Caribbean. In Brazilian Internet Steering Committee – CGI.br. Survey on the use of information and communication technologies in the Brazilian public sector.
Rodríguez-Bolívar, M. P. (2016). Characterizing the Role of Governments in Smart Cities: A Literature Review. In: Gil-Garcia J., Pardo T., Nam T. (eds) Smarter as the New Urban Agenda. Public Administration and Information Technology, vol 11. Springer, Cham
SISP. Guia de Governança de TIC. (2017). Ministério do Planejamento, Desenvolvimento e Gestão. Disponível em http://www.sisp.gov.br/
Weill, P. and Ross, J. W. (2004). IT Governance on One Page. MIT Sloan Working Paper No. 4517-04; CIS Research Working Paper No. 349
Weill, P., Broadbent, M. (2000). Managing IT infrastructure: a strategic choice. In: Zmud, R., (Ed.), Framing the Domains of IT Management, Cincinnati, OH.
Benbasat, I., Goldstein, D. K., & Mead, M. (1987). The Case Research Strategy in Studies of Information Systems. MIS Quarterly, 11(3), 369.
Bianchi, I. S., Sousa, R. D., Pereira, R., Luciano, E. (2017). IT Governance Structures in Brazilian, Dutch and Portuguese Universities. Procedia Computer Science, 121, 927–933. https://doi.org/10.1016/j.procs.2017.11.120.
BNDES (2018). Estudo: Internet das Coisas: um Plano de Ação para o Brasil.
Boscarioli, C.; Araujo, R. M.; Maciel, R. S. P. (2017). I GranDSI-BR – Grand Research Challenges in Information Systems in Brazil 2016-2026. Special Committee on Information Systems (CE-SI). Brazilian Computer Society.
Brasil (2009). Lei Complementar 131/2009. Transparência e Responsabilidade Fiscal. Disponível em https://abre.ai/cwG4.
Brasil (2011). Lei n°12.527/2011. Acesso a informações. Disponível em http://www.planalto.gov.br/ccivil_03/_ato2011-2014/2011/lei/l12527.htm
Bharadwaj, A., El Sawy, O., Pavlou, P., Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly (37:2), pp. 471- 482.
Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Scholl, H. J. (2012). Understanding Smart Cities: An Integrative Framework. 2012 45th Hawaii International Conference on System Sciences
Connected Smart Cities. (2020). Urban Systems. Available at https://abre.ai/cwG6
Connolly, N., G. Maccani and B. Donnellan. (2017). IT Governance in Smart Cities: A Conceptual Framework. ICIS.
Cunha, M. A., Coelho, T. R., Silva, T. A. B., Cantoni, S. L., & Teixeira, M. A. C. (2016). Government transparency in the Brazilian Federation: Heterogeneous results originating from different IT capacities. In Brazilian Internet Steering Committee – CGI.br. Survey on the use of information and communication technologies in the Brazilian public sector: ICT Electronic Government 2015.
De Haes, S. & Grembergen, W. V. (2009). An Exploratory Study into IT Governance Implementations and its Impact on Business/IT Alignment, Information Systems Management, 26:2, 123-137
De Haes S., Van Grembergen W., Joshi A., Huygh T. (2019) COBIT as a Framework for Enterprise Governance of IT. In: Enterprise Governance of Information Technology. Management for Professionals. Springer, Cham
Fitzgerald, M., Kruschwitz, N., Bonnet, D., and Welch, M. (2014). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review (55:2), pp. 1-12.
Gil-Garcia, J. R.; Pardo, T. A.; Nam, T. (2015). What makes a city smart? Identifying core components and proposing an integrative and comprehensive conceptualization. Information Polity, v. 20, n. 1, p. 61- 87, 2015.
Héroux, S.; Fortin, A. (2017). Exploring the influence of executive management diversity on IT governance. CHAIRE DínformationFinanciére et Organisationnelle ESQ UQÀM, (514), 1–33.
Hess, T., Matt, C., Benlian, A., and Wiesboeck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive (15:2), pp. 123-139
Hollands, R. G. (2008). Will the real smart city please stand up? Intelligent, progressive or entrepreneurial? City, 12(3), 303–320.
Huang, R., Zmud, R.W., Price, R.L. (2010). Influencing the effectiveness of IT governance practices through steering committees and communication policies, European Journal of Information Systems, 19(3), pp.288-302.
IBGE (2017) Instituto Brasileiro de Geografia e Estatística, IBGE. Disponível em https://cidades.ibge.gov.br/brasil/panorama
ISACA (2018). COBIT 2019 Framework: Introduction and Methodology.
ISO/IEC JTC 1 (2015). International Electrotechnical Commission (IEC). Smart Cities, Preliminary Report.
ISO/IEC 38500 (2015b). Information technology - governance of IT
Joshi, A., Huygh, T., Haes, S., Grembergen, W. (2018). An Empirical Assessment of Shared Understanding in IT Governance Implementation. HICSS.
Jucevicius, R., Patašiene, I., Patašius, M. (2014). Digital Dimension of Smart City: Critical Analysis. Procedia - Social and Behavioral Sciences, 156.
Juiz, C., & Toomey, M. (2015). To govern IT, or not to govern IT? Communications of the ACM, 58(2), 58–64
Kobayashi, A. R. K., Kniess, C. T., Serra, F. A. R., Ferraz, R. R. N., Ruiz, M. S. (2017). Cidades inteligentes e sustentáveis: estudo bibliométrico e de informações patentárias. International Journal of Innovation, 5(1), 77–96.
Laia, M. M., Cunha, M. A. V. C., Nogueira, A. R. R., & Mazzon, J.A. (2011). Electronic government policies in Brazil: Context, ICT management and outcomes. Revista de Administração de Empresas, 51(1), 43-57.
Lakatos, E. M.; Marconi, M.A. (2006). Fundamentos de Metodologia Científica. In: 6 São Paulo: Ed. Atlas.
Majchrzak, A., Markus, M. L., and Wareham, J. (2016). Designing for digital transformation: Lessons for information systems research from the study of ICT and societal challenges. MIS Quarterly (40:2), pp. 267-277.
MCTIC. Ministério da Ciência, Tecnologia, Inovações e Comunicações. (2018). Brazilian Digital Transformation Strategy: E-Digital, Brasília.
Nam, T.; Pardo T. (2011). Conceptualizing Smart City with Dimensions of Technology, People, and Institutions, In Proceedings of the 12th Annual International Digital Government Research Conference.
Nfuka, Edephonce N. and L. Rusu. (2010). Critical success factors for effective IT governance in the public sector organizations in a developing country: The case of Tanzania. In Proceedings of the 18th European Conference on Information Systems (ECIS), Pretoria, South Africa, June 7-9.
OECD (2018). Digital Government Review of Brazil: Towards the Digital Transformation of the Public Sector, OECD Digital Government Studies.
OECD (2020). Going Digital in Brazil, OECD Reviews of Digital Transformation, OECD Publishing, Paris, https://doi.org/10.1787/e9bf7f8a-en
Ojo, A., Dzhusupova, Z., & Curry, E. (2015). Exploring the Nature of the Smart Cities Research Landscape. In R. Gil-Garcia, T. A. Pardo, & T. Nam (Eds.), Smarter as the New Urban Agenda. Springer
Pereira, G. V., Eibl, G., Parycek, P. (2018). The Role of Digital Technologies in Promoting Smart City Governance. In Companion Proceedings of the Web Conference 2018 (WWW '18). International World Wide Web Conferences
Przeybilovicz, E., Cunha, M. A., & Meirelles, F. S. (2018). The use of information and communication technology to characterize municipalities: who they are and what they need to develop e-government and smart city initiatives. Revista de Administração Pública, 52(4), 630-649.
PwC (2015) PricewaterhouseCoopers. King III IT Governance in Organization
Reis, L. C. D.; Ferreira, S. B. L., Bernardini, F. C., Cappelli, C. (2020) Towards a COBIT5 approach to ICT governance requirements in smart cities. In Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2020).
Reis, L. C. D, Bernardini, F. C, Cappelli, C, Ferreira, S. B. L. (2020b) ICT Governance in the Context of Smart Cities: An Exploratory Study in Municipalities in the state of Rio de Janeiro. In: Proceeding 8 th WCGE 20 SBC
Reis, L. C. D, Bernardini, F. C, Cappelli, C, Ferreira, S. B. L. (2021). An ICT governance analysis for the digital and smart transformation of Brazilian municipalities. In DG.O 2021. DOI: htps://doi.org/10.1145/3463677.3463729
Ricart, R. M., & Ubaldi, B.C. (2016). Designing digital government to support inclusive and sustainable growth in Latin America and the Caribbean. In Brazilian Internet Steering Committee – CGI.br. Survey on the use of information and communication technologies in the Brazilian public sector.
Rodríguez-Bolívar, M. P. (2016). Characterizing the Role of Governments in Smart Cities: A Literature Review. In: Gil-Garcia J., Pardo T., Nam T. (eds) Smarter as the New Urban Agenda. Public Administration and Information Technology, vol 11. Springer, Cham
SISP. Guia de Governança de TIC. (2017). Ministério do Planejamento, Desenvolvimento e Gestão. Disponível em http://www.sisp.gov.br/
Weill, P. and Ross, J. W. (2004). IT Governance on One Page. MIT Sloan Working Paper No. 4517-04; CIS Research Working Paper No. 349
Weill, P., Broadbent, M. (2000). Managing IT infrastructure: a strategic choice. In: Zmud, R., (Ed.), Framing the Domains of IT Management, Cincinnati, OH.
Publicado
18/07/2021
Como Citar
REIS, Luis Claudio Diogo; BERNARDINI, Flávia Cristina; CAPPELLI, Claudia; FERREIRA, Simone Barcellar Leal.
A transformação inteligente das cidades brasileiras na perspectiva da governança de TIC. In: WORKSHOP DE COMPUTAÇÃO APLICADA EM GOVERNO ELETRÔNICO (WCGE), 9. , 2021, Evento Online.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2021
.
p. 227-238.
ISSN 2763-8723.
DOI: https://doi.org/10.5753/wcge.2021.15991.
