Estudo de viabilidade sobre o uso de Chatterbots em redes sociais para acessar ambientes de e-learning
Resumo
O uso conjunto de redes sociais e plataformas de e-learning tem sido explorado com o intuito de criar ambientes de aprendizagem mais interessantes e colaborativos para os alunos, constituindo uma nova tendência de uso das Tecnologias Digitais de Informação e Comunicação (TDIC) na educação. No entanto, os trabalhos encontrados na literatura partem de ambientes de aprendizagem que são enriquecidos pelas redes sociais ou por ferramentas sociais. Em nosso trabalho, propomos adotar o caminho inverso -isto é, usar as redes sociais para acessar e/ou explorar um ambiente de e-learning. Neste artigo apresentamos uma avaliação de viabilidade sobre o uso do agente WAS (Write and Solve) para acessar funcionalidades do ambiente de e-learning TelEduc. Para realizar a avaliação aplicamos um questionário aos usuários do TelEduc. Os resultados mostram que a integração entre o agente e o ambiente de e-learning é desejada e considerada útil pelos respondentes.Referências
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Figl, K.; Kabicher, S.; Toifl, K. (2008) Promoting social networks among computer science students. 38th Ann. Frontiers in Education Conf. (FIE 2008), Saratoga Springs, New York, 22–25 October 2008, pp. S1C-15–S1C-20.
Ghali, F.; Cristea, A. I. (2009) Authoring for E-Learning 2.0: a Case Study. In: 9th IEEE International Conference on Advanced Learning Technologies (ICALT 2009), Riga, Letônia, pp. 170-174.
Halimi, K.; Seridi, K.; Faron-Zucher, C (2011). solearn: a social learning network. IEEE International Conference on Computational Aspects of Social Networks (CASoN), 2011, Salamanca, Spain, pp. 130-135.
Kaeomanee, Y.; Dominic, D. D.; Rias, R. P. B. M (2012). Social Software Enhanced E-learning System to Support Knowledge Sharing among Students. IEEE International Conference on Computer & Information Science (ICCIS), 2012, Kuala Lumpur, Malaysia, pp. 25-30.
Li, M.; Liu, Z. (2009) The role of online social networks in students e-learning experiences. Int. Conf. on Computational Intelligence and Software Engineering (CiSE 2009), Wuhan, China, 11–13 December 2009, pp. 1-4.
Mahapatra, R. P.; Sharma, N.; Trivedi, A.; Aman, C (2012). Adding interactive interface to E-Government systems using AIML based chatterbots. In: Proceedings of Sixth International Conference on Software Engineering (CONSEG 2012), pp.1-6, Sept. 2012.
Mikic, F.; Burguillo, J.; Llamas, M.; Rodriguez, D.; Rodriguez, E (2009). Charlie: An AIML-based chatterbot which works as an interface among INES and humans. In: 39th IEEE Frontiers in Education Conference, pp. 1–6.
Moreno E. C.; Meza, M.; Arteaga J. M.; Padilla, A.; Padilla, A.; Rodriguez, F. A (2012). Use of chatterbot for accessing learning objects on mobile devices with a data mining search engine. In: 22nd International Conference on Electrical Communications and Computers (CONIELECOMP), pp. 134–137.
Oliveira, E. A.; Tedesco, P.; Chiu, T. P. T. F (2012). Creating personalized and distributed virtual learning spaces through the use of i-collaboration 3.0. In: Proceedings of the 12th international conference on Intelligent Virtual Agents (IVA'12). Berlin, Heidelberg: Springer-Verlag, pp. 477–479.
Rodrigues, J.J.P.C.; Sabino, F.M.R.; Zhou, L. (2001) Enhancing e-learning experience with online social networks. IET Communications, 2011, Vol. 5, Iss. 8, pp. 1147–1154. doi: 10.1049/iet-com.2010.0409.
Silva, A. C. da; Freire, F. M.; Rocha, H. V (2013a). Identifying Cross-Platform and Cross-Modality Interaction Problems in e-Learning Environments. In: International Conference on Advances in Computer-Human Interactions (ACHI), Nice, França. Proceedings of the Sixth International Conference on Advances in Computer-Human Interactions (ACHI), 2013. p. 243-249.
Silva, A. C. da ; Freire, F. M.; Arruda, A. V. P. ; ROCHA, H. V (2013b). Interaction Problems Accessing e-Learning Environments in Multi-touch Mobile Devices: a case study in TelEduc. In: MCCSIS IADIS International Conference on e-Learning, Praga, República Theca. Proceedings of the IADIS International Conference on e-Learning, 2013, p. 1999-206.
Sing, G. O.; Wong, K. W.; Fung, C. C.; Depickere, A (2006). Towards a more natural and intelligent interface with embodied conversation agent. In: Proceedings of the 2006 international conference on Game research and development (CyberGames'06). Australia: Murdoch University, pp. 177–183.
Takegata, S; Tanaka-Ishii, K (2010). Youbot: A simple framework for building virtual networking agents. In: Proceedings of the SIGDIAL 2010 Conference. Tokyo, Japan: Association for Computational Linguistics, pp. 273–276.
Wallace, R. S (2009). The anatomy of A.L.I.C.E. In: Parsing the Turing Test. R. Epstein, G. Roberts, and G. Beber (Eds). Springer Netherlands, pp. 181–210.
Weerawarna, N. T.; Haththella, H. M. H. R. B.; Ambadeniya, A.; Chandrasiri, L. H. S. S.; Bandara, M. S. L.; Thelijjagoda, S (2011). Cybermate articial intelligent business help desk assistant with instance messaging services. In: 6th IEEE International Conference on Industrial and Information Systems (ICIIS), pp. 420–424.
Weizenbaum, J (1966). Eliza – a computer program for the study of natural language communication between man and machine. Communications of the ACM, vol. 9, no. 1, pp. 36–45.
Bickmore, T.; Giorgino, T (2006). Health dialog systems for patients and consumers. Journal of Biomedical Informatics, vol. 39, no. 5, pp. 556–571.
Cassell, J (2001). Embodied conversational agents: Representation and intelligence in user interfaces. AI Magazine, vol. 22, no. 4, pp. 67–84.
Cerceau, A. D. (1998) Formação a distancia de recursos humanos para informática educativa. Campinas, SP. Instituto de Computação, UNICAMP. (Dissertação de Mestrado).
Colazzo, L.; Molinari, A.; Villa, N. (2007) Towards a More Fluid Learning Environment Based on Virtual Communities. 10th IEEE International Conference on Advanced Learning Technologies, Sousse, Tunisia, 2010, pp. 742-743.
Figl, K.; Kabicher, S.; Toifl, K. (2008) Promoting social networks among computer science students. 38th Ann. Frontiers in Education Conf. (FIE 2008), Saratoga Springs, New York, 22–25 October 2008, pp. S1C-15–S1C-20.
Ghali, F.; Cristea, A. I. (2009) Authoring for E-Learning 2.0: a Case Study. In: 9th IEEE International Conference on Advanced Learning Technologies (ICALT 2009), Riga, Letônia, pp. 170-174.
Halimi, K.; Seridi, K.; Faron-Zucher, C (2011). solearn: a social learning network. IEEE International Conference on Computational Aspects of Social Networks (CASoN), 2011, Salamanca, Spain, pp. 130-135.
Kaeomanee, Y.; Dominic, D. D.; Rias, R. P. B. M (2012). Social Software Enhanced E-learning System to Support Knowledge Sharing among Students. IEEE International Conference on Computer & Information Science (ICCIS), 2012, Kuala Lumpur, Malaysia, pp. 25-30.
Li, M.; Liu, Z. (2009) The role of online social networks in students e-learning experiences. Int. Conf. on Computational Intelligence and Software Engineering (CiSE 2009), Wuhan, China, 11–13 December 2009, pp. 1-4.
Mahapatra, R. P.; Sharma, N.; Trivedi, A.; Aman, C (2012). Adding interactive interface to E-Government systems using AIML based chatterbots. In: Proceedings of Sixth International Conference on Software Engineering (CONSEG 2012), pp.1-6, Sept. 2012.
Mikic, F.; Burguillo, J.; Llamas, M.; Rodriguez, D.; Rodriguez, E (2009). Charlie: An AIML-based chatterbot which works as an interface among INES and humans. In: 39th IEEE Frontiers in Education Conference, pp. 1–6.
Moreno E. C.; Meza, M.; Arteaga J. M.; Padilla, A.; Padilla, A.; Rodriguez, F. A (2012). Use of chatterbot for accessing learning objects on mobile devices with a data mining search engine. In: 22nd International Conference on Electrical Communications and Computers (CONIELECOMP), pp. 134–137.
Oliveira, E. A.; Tedesco, P.; Chiu, T. P. T. F (2012). Creating personalized and distributed virtual learning spaces through the use of i-collaboration 3.0. In: Proceedings of the 12th international conference on Intelligent Virtual Agents (IVA'12). Berlin, Heidelberg: Springer-Verlag, pp. 477–479.
Rodrigues, J.J.P.C.; Sabino, F.M.R.; Zhou, L. (2001) Enhancing e-learning experience with online social networks. IET Communications, 2011, Vol. 5, Iss. 8, pp. 1147–1154. doi: 10.1049/iet-com.2010.0409.
Silva, A. C. da; Freire, F. M.; Rocha, H. V (2013a). Identifying Cross-Platform and Cross-Modality Interaction Problems in e-Learning Environments. In: International Conference on Advances in Computer-Human Interactions (ACHI), Nice, França. Proceedings of the Sixth International Conference on Advances in Computer-Human Interactions (ACHI), 2013. p. 243-249.
Silva, A. C. da ; Freire, F. M.; Arruda, A. V. P. ; ROCHA, H. V (2013b). Interaction Problems Accessing e-Learning Environments in Multi-touch Mobile Devices: a case study in TelEduc. In: MCCSIS IADIS International Conference on e-Learning, Praga, República Theca. Proceedings of the IADIS International Conference on e-Learning, 2013, p. 1999-206.
Sing, G. O.; Wong, K. W.; Fung, C. C.; Depickere, A (2006). Towards a more natural and intelligent interface with embodied conversation agent. In: Proceedings of the 2006 international conference on Game research and development (CyberGames'06). Australia: Murdoch University, pp. 177–183.
Takegata, S; Tanaka-Ishii, K (2010). Youbot: A simple framework for building virtual networking agents. In: Proceedings of the SIGDIAL 2010 Conference. Tokyo, Japan: Association for Computational Linguistics, pp. 273–276.
Wallace, R. S (2009). The anatomy of A.L.I.C.E. In: Parsing the Turing Test. R. Epstein, G. Roberts, and G. Beber (Eds). Springer Netherlands, pp. 181–210.
Weerawarna, N. T.; Haththella, H. M. H. R. B.; Ambadeniya, A.; Chandrasiri, L. H. S. S.; Bandara, M. S. L.; Thelijjagoda, S (2011). Cybermate articial intelligent business help desk assistant with instance messaging services. In: 6th IEEE International Conference on Industrial and Information Systems (ICIIS), pp. 420–424.
Weizenbaum, J (1966). Eliza – a computer program for the study of natural language communication between man and machine. Communications of the ACM, vol. 9, no. 1, pp. 36–45.
Publicado
25/11/2013
Como Citar
ARANTES, Flávia Linhalis; FREIRE, Fernanda Maria Pereira; SIMIONI, Bruno.
Estudo de viabilidade sobre o uso de Chatterbots em redes sociais para acessar ambientes de e-learning. In: WORKSHOP DE INFORMÁTICA NA ESCOLA (WIE), 19. , 2013, Campinas.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2013
.
p. 350-359.
DOI: https://doi.org/10.5753/cbie.wie.2013.350.
