O que revelam os estudos secundários sobre chatbots na educação?


Chatbots têm sido estabelecidos com múltiplos propósitos para apoiar atividades educacionais. Em razão disso, o número de relatos sobre o impacto decorrente do uso desse tipo de software tem aumentado e estudos secundários têm surgido na literatura. Apesar de existirem estudos secundários, ainda não há estudos terciários que ofereçam uma visão crítica sobre a literatura disponível, especialmente não há um entendimento concreto sobre as evidências já obtidas e o que ainda é preciso ser desenvolvido pela comunidade. Este artigo busca amenizar essa lacuna, categorizando os estudos secundários relacionados a chatbots educacionais e oferecendo uma análise crítica sobre os estudos realizados. Um inventario de mapeamentos e revisões sistemáticas é fornecido para pesquisadores e profissionais que possuem interesse na temática.
Palavras-chave: Chatbots, Educação, Estudo terciário


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PASCHOAL, Leo Natan; CONTE, Tayana Uchôa; SOUZA, Simone R. S. de. O que revelam os estudos secundários sobre chatbots na educação?. In: SIMPÓSIO BRASILEIRO DE INFORMÁTICA NA EDUCAÇÃO, 33. , 2022, Manaus. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2022 . p. 1126-1137. DOI: https://doi.org/10.5753/sbie.2022.225686.