The Role of IT Professional Certification in the Quality of the Software: a Preliminary Investigation

• Alessandro Nunes de Souza PUCRS
• Edimara Mezzomo Luciano PUCRS

DOI: https://doi.org/10.5753/sbqs.2004.16185

Abstract

To develop software with quality is sometimes considered illusive due to hardness of metrics in this topic. In addition to this traditional approach to determine software goodness, there are alternative approaches to determine the software quality, highlighting today the process maturity assessment and the recognition, via certification, of the software professionals. The goal of this article is to map the main tests of professional certification in the market, with characteristics and cost-benefit relation, supplying subsidies to a systemic understanding of IT professional career, related to the question of software with quality produced by him. Through an exploratory and descriptive research, a map of the main certifications in the market was gotten: type, level, characteristics, tests, costs of training and examinations, average wage of certified professional and cost- benefit relation. These results can contribute: for universities, contributing for improvements in the formation of the egresses in IT areas; for professionals, to understand its careers as a whole; for qualification programs managers, to reflect the structure of the qualification programs they promote; and for information systems area, through the deepening of the subject and identification of new research needs, as well as the question of the influence of the professional certification as pillar of the software quality.

Keywords: professional certification, software quality, IT professional

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