CAMELoT - Semiautomatic BPMN Process Translator for Understandable Models for Citizens

• Rodrigo Oliveira Universidade Federal do Rio de Janeiro
• Cláudia Cappelli Universidade Federal do Rio de Janeiro
• Flávia Santoro Universidade do Estado do Rio de Janeiro

DOI: https://doi.org/10.5753/wcge.2020.11253

Abstract

Business process models are artifacts used to support understanding of how to get a service or product, but as they are built with technical languages, they are not easy for citizens to understand. Therefore, a "citizen" process language needs to be used, however, it is unproductive for companies to model all their processes again using this new language, as the use of BPMN is more common. Therefore, an automated translation is necessary, and in this article, we describe the CAMELoT application that translates business process models semi-automatically into models in a citizen process language, which seeks to facilitate citizens' understanding.

Keywords: Business Process Models, Citizen Language, BPMN, Transparency, Understanding

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