Systematic literature mapping on conflicts, negotiation, and decision in interorganizational relationships

  • Barbara Beato Ribeiro UNIRIO
  • Bruna Diirr UNIRIO

Abstract


Organizations increasingly engage in interorganizational relationships to maximize results and reduce adversities. However, it is common to face conflicts, demands for negotiations, and subsequent decision-making when dealing with such social contracts. The purpose of this research is through a systematic literature mapping, identify conflicts, negotiations and decision making as well as improvements in the ongoing processes. The SLM results highlights the lack of unification in terms of the adopted processes and computational tools, thus enabling new research opportunities in this context.
Keywords: Interorganizational Relationship, Conflict, Decision Making, Negotiation, Systematic Literature Mapping

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Published
2021-09-01
RIBEIRO, Barbara Beato; DIIRR, Bruna. Systematic literature mapping on conflicts, negotiation, and decision in interorganizational relationships. In: REGIONAL SCHOOL ON INFORMATION SYSTEMS OF RIO DE JANEIRO (ERSI-RJ), 7. , 2021, Evento Online. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2021 . p. 8-15. DOI: https://doi.org/10.5753/ersirj.2021.16973.

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