Investigating requirements change requests
Resumo
Context: Software development is a highly dynamic, collaborative, and constantly changing process. Hence, the efficient management of requirements change requests (RCR) is essential to avoid negative impacts such as delays and quality compromise. Problem: The management of RCR in software development demands an understanding of associated motivator factors, solutions, and challenges. Solution: In this study, we aim to identify factors, solutions, and challenges in RCR management. IS Theory: This study is motivated by socio-technical theory, which addresses the technical and social aspects of requirements management. It highlights the interplay between stakeholder collaboration and technical processes in effectively managing RCR. Method: Employing the rapid review of the literature (RR) method, the research analyzes 37 selected studies from a traditional scientific database in the field of computing for this purpose—out of 1,061 retrieved results. Summary Results: The research reveals 19 factors (e.g., change in users/clients needs), 35 solutions (e.g., COSMIC Functional Size Measurement), and 12 challenges (e.g., time and resource consumption), providing a comprehensive overview of the RCR management landscape in software development. Contributions to IS: This study contributes to understanding factors, solutions, and challenges for managing RCR in software development. For academia, it contributes to disseminating knowledge about RCR, which contributes to advancing the state of the art of requirements change management. For the industry, it assists professionals in identifying, adopting, and implementing effective strategies to face the challenges in the area.
Palavras-chave:
Requirement change request, Change management, Requirements management, Rapid Review
Referências
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Abeer Abdulaziz Alsanad, Azeddine Chikh, and Abdulrahman Mirza. 2019. A Domain Ontology for Software Requirements Change Management in Global Software Development Environment. IEEE Access 7 (2019), 49352–49361. DOI: 10.1109/ACCESS.2019.2909839
Abeer Abdulaziz Alsanad, Azeddine Chikh, and Abdulrahman Mirza. 2019. Multilevel Ontology Framework for Improving Requirements Change Management in Global Software Development. IEEE Access 7 (2019), 71804–71812. DOI: 10.1109/ACCESS.2019.2916782
Ahmed Aly, Mohamed Senousy, and Alaa el-din Riad. 2020. MEASURING RIPPLE EFFECT OF NATURAL LANGUAGE REQUIREMENTS CHANGE FOR ULS DYNAMIC REQUIREMENTS. Journal of Theoretical and Applied Information Technology 98 (07 2020), 2214–2226.
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Muhammad Wasim Bhatti, Farah Hayat, Nadeem Ehsan, Azam Ishaque, Sohail Ahmed, and Ebtisam Mirza. 2010. A methodology to manage the changing requirements of a software project. In 2010 International Conference on Computer Information Systems and Industrial Management Applications (CISIM). 319–322. DOI: 10.1109/CISIM.2010.5643642
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Bruno Cartaxo, Gustavo Pinto, and Sergio Soares. 2020. Rapid reviews in software engineering. Springer, 357–384. DOI: 10.1007/978-3-030-32489-6_13
Job M. Champagne and Doris L. Carver. 2020. Discovering Relationships Among Software Artifacts. In 2020 IEEE Aerospace Conference. 1–11. DOI: 10.1109/AERO47225.2020.9172288
Kathy Charmaz. 2006. Constructing Grounded Theory: A Practical Guide Through Qualitative Analysis. Vol. 1. Sage Publications, Thousand Oaks.
B.B. Chua. 2010. Requirements Changes Rework Effects: A Case Study. Proceedings of the IASTED International Conference on Software Engineering and Applications, SEA 2010 (01 2010). DOI: 10.2316/P.2010.725-073
Bee Bee Chua, Danilo Valeros Bernardo, and June Verner. 2008. Criteria for Estimating Effort for Requirements Changes. In Software Process Improvement, Rory V. O’Connor, Nathan Baddoo, Kari Smolander, and Richard Messnarz (Eds.). Springer Berlin Heidelberg, Berlin, Heidelberg, 36–46.
Ricardo Colomo-Palacios, Cristina Casado-Lumbreras, Pedro Soto-Acosta, Francisco García-Peñalvo, and Edmundo Tovar. 2014. Project managers in global software development teams: a study of the effects on productivity and performance. Software Quality Journal 22, 1 (2014), 3–19. DOI: s11219-012-9191-x
I. Crnkovic, P. Funk, and M. Larsson. 1999. Processing requirements by software configuration management. In Proceedings 25th EUROMICRO Conference. Informatics: Theory and Practice for the New Millennium, Vol. 2. 260–265 vol.2. DOI: 10.1109/EURMIC.1999.794789
K. El Emam, D. Holtje, and N.H. Madhavji. 1997. Causal analysis of the requirements change process for a large system. In International Conference on Software Maintenance. 214–221. DOI: 10.1109/ICSM.1997.624248
Ridda Fatima, Furkh Zeshan, Adnan Ahmad, Muhammad Hamid, Ashfaq Ahmad, and Sohail Afzal Tahir. 2021. Software Requirements Change Prediction Model. In 2021 International Conference on Decision Aid Sciences and Application. IEEE, Sakheer, Bahrain, 607–612. DOI: 10.1109/DASA53625.2021.9682217
D Méndez Fernández, Stefan Wagner, Marcos Kalinowski, Michael Felderer, Priscilla Mafra, Antonio Vetrò, Tayana Conte, M-T Christiansson, Des Greer, Casper Lassenius, et al. 2017. Naming the pain in requirements engineering: Contemporary problems, causes, and effects in practice. Empirical software engineering 22 (2017), 2298–2338. DOI: 10.1007/s10664-016-9451-7
Hela Hakim, Asma Sellami, and Hanêne Ben-Abdallah. 2020. An in-Depth Requirements Change Evaluation Process using Functional and Structural Size Measures in the Context of Agile Software Development. In 15th International Conference on Software Technologies. 361–375. DOI: 10.5220/0009876003610375
Akapon Inpirom and Nakornthip Prompoon. 2013. Diagram change types taxonomy based on analysis and design models in UML. In 2013 IEEE 4th International Conference on Software Engineering and Service Science. 283–287. DOI: 10.1109/ICSESS.2013.6615306
M Aqeel Iqbal and Asadullah Shah. 2021. Stakeholder’s evaluation process for GSD based requirements elicitation frameworks. Pakistan Journal of Engineering and Technology 4, 1 (2021), 175–183. DOI: 10.51846/vol4iss1pp175-183
Sanaullah Irfan, Jamshid Ali, Imdadullah Hidayat-ur Rehman, Muddasar Ghani Khwaja, Joanna Rosak-Szyrocka, and Attila Kovacs. 2023. Expediting Time to Market: Evaluating the Effects of Change Control Board Performance in Emerging Markets. Sustainability 15, 22 (2023). DOI: 10.3390/su152216085
ISO/IEC/IEEE 29148. 2018. ISO/IEC/IEEE International Standard - Systems and software engineering – Life cycle processes – Requirements engineering. (2018), 1–104. DOI: 10.1109/IEEESTD.2018.8559686
Rahat Izhar, Dr. Shahid Nazir Bhatti, Saba Izhar, and Dr. Amr Mohsen Jadi. 2018. Impact and Challenges of Requirements Management in Enterprise Resource Planning (ERP) via ERP Thesaurus. International Journal of Advanced Computer Science and Applications 9, 8 (2018). DOI: 10.14569/IJACSA.2018.090832
Shalinka Jayatilleke and Richard Lai. 2018. A Systematic Review of Requirements Change Management. Information and Software Technology 93 (2018), 163–185. DOI: 10.1016/j.infsof.2017.09.004
Shalinka Jayatilleke and Richard Lai. 2021. A method of assessing rework for implementing software requirements changes. Computer Science and Information Systems 18, 1 (2021), 129–154.
Shalinka Jayatilleke, Richard Lai, and Karl Reed. 2018. Managing software requirements changes through change specification and classification. Computer Science and Information Systems 15, 2 (2018), 321–346.
Nur Kadir, Haslina Sarkan, Azri Azmi, Othman Yusop, and Mohd Kama. 2019. Specification of a Hybrid Effort Estimation System using UML. In 2019 6th International Conference on Research and Innovation in Information Systems (ICRIIS). 1–7. DOI: 10.1109/ICRIIS48246.2019.9073665
Maryam Kausar, Anas Wali Muhammad, Rabia Jabbar, and Muhammad Ishtiaq. 2022. Key challenges of requirement change management in the context of global software development: systematic literature review. Pakistan Journal of Engineering and Applied Sciences 30 (2022), 41–51.
Arif Ali Khan and Muhammad Azeem Akbar. 2020. Systematic literature review and empirical investigation of motivators for requirements change management process in global software development. Journal of Software: Evolution and Process 32, 4 (2020), e2242. DOI: 10.1002/smr.2242
Arif Ali Khan and Muhammad Azeem Akbar. 2020. Systematic literature review and empirical investigation of motivators for requirements change management process in global software development. Journal of Software: Evolution and Process 32, 4 (2020), e2242. DOI: 10.1002/smr.2242
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Publicado
19/05/2025
Como Citar
GONÇALVES, Eduardo dos Santos; MALCHER, Paulo; ANTONINO, Pablo Oliveira; SANTOS, Rodrigo Pereira dos.
Investigating requirements change requests. In: SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 21. , 2025, Recife/PE.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 733-742.
DOI: https://doi.org/10.5753/sbsi.2025.246624.
