An Investigation of Critical Success Factors in Software Process Improvement Initiatives

• Mariano Angel Montoni COPPE/UFRJ
• Ana Regina Cavalcanti da Rocha COPPE/UFRJ

DOI: https://doi.org/10.5753/sbqs.2011.15393

Abstract

The organizations face a variety of difficulties in the conduction of software processes improvement initiatives. The causes of such difficulties are related to socio-cultural, technological and organizational aspects. The understanding of the critical success factors in software processes improvement initiatives is essential to support the management of improvement initiatives and implementation best practices. This work presents an investigation conducted by applying both qualitative and quantitative data analysis methods, aiming to construct a theoretical framework that helps to explain the social process of human behavior that governs software processes improvement implementation. The theoretical framework is constituted of concepts and influence relationships, grounded on a set of propositions (hypotheses), representing the vision and the perspective of software processes improvement practitioners.

Keywords: Critical Factors, Process Improvement, Research

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