How much do I Stand Out in Communities Q&A? An Analysis of User Interactions based on Graph Embedding

  • Paulo Jose de Alcantara Gimenez UNIRIO
  • Sean Wolfgand Matsui Siqueira UNIRIO

Resumo


The interactions in Communities Question Answer (CQA) have high dimensionality, generating dispersed and vast information about the users behavior. Understanding this behavior and what characteristics qualify users as the best contributors is still a challenge. In this paper, we rely on Persuasion Theory to identify users who stand out at CQA. We use graph incorporation for reducing data dimensionality to analyze six communities. As a result of the experiments, we found a strong correlation between the intensity of user activity and reputation, but it is not a linear relationship. Also, contrary to the literature, the best contributors are not the top 10-20%, but it varies from community to community. With the results of this work, users can design better strategies for collaboration; headhunters can identify best talents; marketing companies can identify influencers, and developers can adapt their social reputation algorithms.
Palavras-chave: CQA, Q&A, social network analysis, user classification, feature learning

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Publicado
07/06/2021
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GIMENEZ, Paulo Jose de Alcantara; SIQUEIRA, Sean Wolfgand Matsui. How much do I Stand Out in Communities Q&A? An Analysis of User Interactions based on Graph Embedding. In: SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 17. , 2021, Uberlândia. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2021 .

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