An Approach to Conducting Software Process Improvement Initiatives

• Mariano Angel Montoni UFRJ
• Cristina Cerdeiral UFRJ
• David Zanetti UFRJ
• Ana Regina Cavalcanti da Rocha UFRJ

DOI: https://doi.org/10.5753/sbqs.2008.15548

Abstract

The success of software process improvement implementation initiatives depends fundamentally on the strategies adopted to support such initiatives. Therefore, it is essential to define adequate implementation strategies to support the achievement of organization objectives considering its specific characteristics. The objective of this work is to present an approach to support the conduction of software process improvement initiatives based on critical success factors identified by a national research with organizations that conducted software process improvement initiatives. This work also presents the functionalities of a set of tools integrated in a process-centered knowledge management environment customized to support the presented approach.

Keywords: Improvement Initiatives, Software Processes, Implementation Strategies

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