Software Process Improvement Programs: Reflections from the Perspective of an Intervention Theory

• André Felipe Lemos Santana UFPE
• Hermano Perrelli de Moura UFPE

DOI: https://doi.org/10.5753/sbqs.2005.16158

Abstract

Software Process Improvement (SPI) initiatives may be viewed as an intervention in the target organization. Research show that many success critical factors in SPI are human, social and organizational issues. An Intervention Theory in organizations may contribute significantly in understanding and dealing with such issues in SPI programs. This work presents principles of an Intervention Theory and relates them to critical factors of success in SPI found in several research works. In this way, some reflections are presented, as well as some useful prescriptive indications about conducting such programs.

Keywords: Improvement, Software, Intervention

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