Quality Assurance Practices Applied to CACTO: Challenges and Benefits for the Evolution of Goods Transit Inspection Software

• Eliane Santos Silva UFPB
• Ana Carolina Rodrigues Lima de Aguiar UFPB
• Yuska Paola Costa Aguiar UFPB
• Marcelo Iury Oliveira UFPB

DOI: https://doi.org/10.5753/lasdigov.2025.8420

Abstract

This paper presents the impacts of introducing Quality Assurance (QA) practices in the CACTO system, highlighting the significant improvement in delivery quality. It shows that the QA team's eff orts promoted the standardization of testing processes, the creation/improvement of documentation, the implementation of automated tests, the development of test cases based on registered issues, and the validation of fixes, resulting in greater system reliability and stability. Additionally, future work perspectives are discussed, such as improving documentation, mitigating technical debt, expanding test automation, and validating new interfaces, aiming for continuous evolution.

References

Alves, M., Nunes, Gava, V., and Luiz (2018). Uma proposta para identificar, medir e gerenciar a dívida técnica em requisitos de software. International Conference on Information Systems and Technology Management.

Andrei Contan, Catalin Dehelean, and Liviu Miclea. (2018). Test automation pyramid from theory to practice. In Proceedings of the IEEE International Conference on Automation, Quality and Testing, Robotics (AQTR). IEEE, 1–5.

Delamaro, M. E., Maldonado, J. C., Jino, M. (2007) Introdução ao teste de software. Elsevier

Fulcini, T., Coppola, R., Ardito, L., & Torchiano, M. (2023). A review on tools, mechanics, benefits, and challenges of gamified software testing. ACM Computing Surveys, 55(14s), 1-37.

Ian Sommerville. (2011). Engenharia de Software (9ª ed.). Pearson Prentice Hall. p.5.

Nielsen, J. (1995). How to conduct a heuristic evaluation. Nielsen Norman Group, 1(1), 8.

ISO: ISO/IEC 25000: 2014, Systems and software engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) – Guide to SQuaRE

ISO 9241–171:2008 - Ergonomics of human-system interaction - Part 171: Guidance on software accessibility

Rios, N., de Mendonça Neto, M. G., and Spínola, R. O. (2018). A tertiary study on technical debt: Types, management strategies, research trends, and base information for practitioners. Information and Software Technology, 102:117–145

Stapp, L., Roman, A., & Pilaeten, M. (2024). ISTQB® Certified Tester Foundation Level. Springer Nature Switzerland. DOI: 10.1007/978-3-031-42767-1.