HelpCare: A ChatBot Prototype for Help Treatment of Chronic Diseases

  • Natália Oliveira UFPA
  • Allan Costa UFPA
  • Diovanni Araujo UFPA
  • Carlos Portela UFPA

Abstract


The effective involvement of patients in treatment is a big challenge for all health professionals, especially when dealing with chronic diseases. The treatment of these diseases involves lifestyle changes and a continuous care process. In this context, the use of chatbots allows to offer more personalized care for each patient, reducing the waiting time for basic care and the lack of constant monitoring. This paper proposes a chatbot prototype, called HelpCare, developed through the IBM Watson cognitive computing tool. This prototype aims to help patients with chronic diseases, such as diabetes, high cholesterol and hypertension.

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Published
2019-06-11
OLIVEIRA, Natália; COSTA, Allan; ARAUJO, Diovanni; PORTELA, Carlos. HelpCare: A ChatBot Prototype for Help Treatment of Chronic Diseases. In: BRAZILIAN SYMPOSIUM ON COMPUTING APPLIED TO HEALTH (SBCAS), 19. , 2019, Niterói. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2019 . p. 282-287. ISSN 2763-8952. DOI: https://doi.org/10.5753/sbcas.2019.6263.

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