Uma Experiência de Melhoria de Processo utilizando a Análise Causal de Defeitos
Resumo
Neste artigo relatamos uma experiência com melhoria de processo de software utilizando o método de análise causal de defeitos. Esta técnica tem por objetivo evitar que os defeitos ocorram repetidamente no ciclo de desenvolvimento do projeto a partir da detecção e análise das suas causas. A aplicação deste método mostrou-se efetiva para a melhoria da qualidade e redução do retrabalho no projeto.
Palavras-chave:
Melhoria de Processo, Análise Causal de Defeitos, Ciclo de desenvolvimento
Referências
Boehm, Barry, & Basili, Victor R. 2001. Software Defect Reduction Top 10 List. IEEE Computer, vol. 34(Jan), pp.135–137.
Card, David N. 1998. Learning from our mistakes with defect causal analysis. IEEE Software, vol.15(no.1), pp.56–63.
Card, David N. 2006 (October). Myths and Strategies of Defect Causal Analysis. In: Pacific Northwest Software Quality Conference.
Filho, Wilson P. Paula. 2003. Engenharia de Software: Fundamentos, Métodos e Padrões. LTC.
Filho, Wilson P. Paula. 2006. Quality gates in use-case driven development. Pages 33–38 of: WoSQ '06: Proceedings of the 2006 international workshop on Software quality. New York, NY, USA: ACM Press.
Gilb, Tom, & Graham, D. 1993. Software Inspection. Addison-Wesley.
IEEE. 1993. IEEE Standard for Classification for Software Anomalies, Std 1044-1993.
IEEE. 1997. IEEE Standard for Software Reviews, Std 1028-1997.
IEEE. 1998. IEEE Standard for Software Test Documentation, Std 829-1998.
Kan, Stephen H. 2003. Metrics and Models in Software Quality Engineering. second edition. Addison-Wesley.
Lauesen, Soren, & Vinter, Otto. 2001. Preventing Requirement Defects: An Experiment in Process Improvement. Requirements Engineering, Volume 6 (Number 1).
Leszak, Marek, Perry, Dewayne E, & Stoll, Dieter. 2000 (June). A case study in root cause defect analysis. In: Proceedings of the 22nd International Conference on Software Engineering.
McGarry, John, Card, David, Jones, Cheryl, Layman, Beth, Clark, Elizabeth, Dean, Joseph, & Hall, Fred. 2001. Practical Software Measurement: Objective Information for Decision Makers. Addison-Wesley Professional.
Nunamaker, J. F, Denis, A. R., Valacich, J. S., Vogel, D. R., & George, J.F. 2003. Group Support Systems Research: Experience from the Lab and Field.MacMillan Publishing Company.
Pimentel, Bruno, Filho, Wilson P. Paula, Pádua, Clarindo, & Machado, Fabiana T. 2006. Synergia: a software engineering laboratory to bridge the gap between university and industry. Pages 21–24 of: SSEE '06: Proceedings of the 2006 international workshop on Summit on software engineering education. New York, NY, USA: ACM Press.
Card, David N. 1998. Learning from our mistakes with defect causal analysis. IEEE Software, vol.15(no.1), pp.56–63.
Card, David N. 2006 (October). Myths and Strategies of Defect Causal Analysis. In: Pacific Northwest Software Quality Conference.
Filho, Wilson P. Paula. 2003. Engenharia de Software: Fundamentos, Métodos e Padrões. LTC.
Filho, Wilson P. Paula. 2006. Quality gates in use-case driven development. Pages 33–38 of: WoSQ '06: Proceedings of the 2006 international workshop on Software quality. New York, NY, USA: ACM Press.
Gilb, Tom, & Graham, D. 1993. Software Inspection. Addison-Wesley.
IEEE. 1993. IEEE Standard for Classification for Software Anomalies, Std 1044-1993.
IEEE. 1997. IEEE Standard for Software Reviews, Std 1028-1997.
IEEE. 1998. IEEE Standard for Software Test Documentation, Std 829-1998.
Kan, Stephen H. 2003. Metrics and Models in Software Quality Engineering. second edition. Addison-Wesley.
Lauesen, Soren, & Vinter, Otto. 2001. Preventing Requirement Defects: An Experiment in Process Improvement. Requirements Engineering, Volume 6 (Number 1).
Leszak, Marek, Perry, Dewayne E, & Stoll, Dieter. 2000 (June). A case study in root cause defect analysis. In: Proceedings of the 22nd International Conference on Software Engineering.
McGarry, John, Card, David, Jones, Cheryl, Layman, Beth, Clark, Elizabeth, Dean, Joseph, & Hall, Fred. 2001. Practical Software Measurement: Objective Information for Decision Makers. Addison-Wesley Professional.
Nunamaker, J. F, Denis, A. R., Valacich, J. S., Vogel, D. R., & George, J.F. 2003. Group Support Systems Research: Experience from the Lab and Field.MacMillan Publishing Company.
Pimentel, Bruno, Filho, Wilson P. Paula, Pádua, Clarindo, & Machado, Fabiana T. 2006. Synergia: a software engineering laboratory to bridge the gap between university and industry. Pages 21–24 of: SSEE '06: Proceedings of the 2006 international workshop on Summit on software engineering education. New York, NY, USA: ACM Press.
Publicado
02/06/2008
Como Citar
PEIXOTO, Daniela C. C.; BATISTA, Vitor A.; ROCHA, Gustavo M.; PÁDUA, Clarindo Isaías P. S.; RESENDE, Rodolfo F..
Uma Experiência de Melhoria de Processo utilizando a Análise Causal de Defeitos. In: SIMPÓSIO BRASILEIRO DE QUALIDADE DE SOFTWARE (SBQS), 7. , 2008, Florianópolis.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2008
.
p. 389-396.
DOI: https://doi.org/10.5753/sbqs.2008.15559.
